Last updated: 15 September 2026
CamSME Solution (“we”, “us”, “our”) builds business software for small and medium-sized enterprises in Cambodia. This Privacy Policy explains what information we collect when you use camsmesolution.com (the “Website”), how we use it, and the choices you have. By using the Website you agree to the practices described here.
1. Information we collect
Information you give us. When you request a demo, book a consultation, contact us, place an order in our shop, or chat with us, we collect the details you provide, such as your name, business name, phone number, email address, business type and the content of your message.
Information collected automatically. Like most websites, we collect technical data when you visit, including your IP address, browser type, device type, pages viewed, time spent on the site and the page that referred you. We collect this through cookies and similar technologies (see section 4) and through analytics tools.
Payment information. If you buy something in our online shop, payment is processed by our payment provider. We do not store your full card or bank details on our servers.
2. How we use your information
We use the information we collect to respond to your enquiries and demo requests, to schedule and manage consultations and appointments, to process orders and provide customer support, to send you information about our products and services that you have asked for, to understand how visitors use the Website so we can improve it, and to keep the Website secure and prevent abuse.
3. Who we share information with
We do not sell your personal information. We share it only with service providers that help us run the Website and our business, and only to the extent needed for that purpose. These currently include our web hosting provider, Google (analytics and search tools), our appointment booking, online shop, live chat and email service providers, and messaging platforms such as WhatsApp and Telegram when you choose to contact us through them. We may also disclose information if required by law or to protect our rights, property or safety.
4. Cookies
Cookies are small files stored on your device. We use essential cookies that make the Website work (for example, remembering items in your cart or keeping you logged in to a customer account) and analytics cookies that help us understand traffic and usage. You can block or delete cookies in your browser settings; some parts of the Website may not work properly if essential cookies are disabled.
5. How long we keep information
We keep enquiry and demo-request details for as long as needed to respond to you and to follow up on your interest, and customer and order records for as long as required to provide our services and meet our legal and accounting obligations. Analytics data is kept in aggregated form.
6. Your choices and rights
You can ask us to show you the personal information we hold about you, correct it, or delete it. You can unsubscribe from marketing messages at any time using the link in the message or by contacting us. To make a request, contact us using the details below. We will respond within a reasonable time.
7. Security
We use appropriate technical and organisational measures, including HTTPS encryption and access controls, to protect your information. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
8. Third-party links
The Website may link to other websites and services that we do not control. This Privacy Policy does not apply to them, and we encourage you to read their privacy policies.
9. Children
The Website is intended for businesses and is not directed at children under 18. We do not knowingly collect personal information from children.
10. Changes to this policy
We may update this Privacy Policy from time to time. The date at the top shows when it was last changed. Continued use of the Website after a change means you accept the updated policy.
11. Contact us
CamSME Solution
Bakheng Road, Svay Dangkum, Siem Reap, Cambodia
Email: sales@camsmesolution.com
Phone: +855 17 662 757